Officers & Directors

Officers & Directors

Executive Officers

Thomas L. Amell
President and Chief Executive Officer
After graduating from Siena College in 1989, Tom accepted a position at a local bank, beginning what would become a very successful career in banking. Tom has worked in different areas of banking including retail and commercial, sales management and executive leadership. He began at the Bank in August 2012. As President and CEO, Tom's primary role is to provide executive level leadership to the team by helping to develop strategy, motivate employees and to remove barriers so people can be successful. He is passionate about building an organization that is centered on employee engagement and customer loyalty.

Among the many awards Tom has achieved throughout his career, the ones that stand out for him include the Albany Business Review's "40 Under 40", the AMA of NY Capital Region Chapter’s “Marketer of Excellence”, Hudson Valley Community College's "Otto V. Guenther Career Achievement Award", the Big Brothers'/Big Sisters' "Spirits of September Honoree", the 2015 Champion for Children Award from Northern Rivers and the 2018 Legacy Award from the Northeast Kidney Foundation.

Tom is currently a member of the 50 Group, the Chair of CEG, Trustee of Siena College Board of Trustees, Chair of the Independent Bankers Association of New York and a Board of Director of the New York State Bankers Association.

Tom earned a BS in business administration at Siena College and a master's degree from SUNY Albany in 1992. He resides in Ballston Lake with his wife, Chris, and son, Jake, and enjoys skiing, golfing and spending time with friends and family.
Frank C. Sarratori
Executive Vice President and Chief Administrative Officer, General Counsel and Corporate Secretary
Frank started his banking career in a private legal practice where he worked in real estate financing and banking regulation. His position with Pioneer was a natural progression of that experience based on his years of representing the Bank in private practice. He considers the day he became a part of the Bank one of his professional highlights; a position that continues to challenge and inspire him.

As a member of the executive management team, Frank is the Board appointed Bank Attorney, Frank is responsible for the oversight of the daily administration of the Bank, as well is the acting Chief Information Officer. Frank oversees Board Governance, Deposit Operations, The Office of Project Management, Information Technology, and Legal and Facilities Departments. In that capacity, Frank also administers all business services agreements and provides general counsel to the Bank. In his tenure at the Bank, Frank managed the construction of the Bank’s new Headquarters, works extensively on branch acquisitions, branch redevelopment/innovation, bank real estate transactions, and all leasing and tenant relationships including project management of all bank strategic initiatives, including mergers and acquisitions. Frank is a frequent lecturer on mortgage finance and real estate law for various trade associations and board governance.

Frank graduated from the University at Albany, cum laude, with a BA in political science and a minor in communications. He graduated Albany Law School and was admitted to the New York State Bar in 1991. Frank also received a degree from the National School of Banking with honors.

Active in the community, Frank serves on many boards, including: past chairman and member of the executive committee of the Board of the Unity House of Troy, chairman of the Hudson Valley Community College Foundation, past co-chair of Mortgage Finance for the New York State Real Property Law Section, past co-chair of the Compliance Peer Council for the Independent Bankers Association of New York State (IBANYS), and past board member & treasurer of the Troy Community Land Bank Corporation and past Board member of the Rensselaer County Historical Society.

Frank lives in Loudonville with his wife, Chrissy, and their three children, Isabella, Ellianna and Roman. An active father, he shares his children's hobbies: his daughters' love of dance and theater, his son's various activities from sports to theater.
Jesse A. Tomczak
Executive Vice President and Chief Customer Experience Officer
Jesse brings 18 years of financial experience to his role at Pioneer Bank, having managed virtually all disciplines within the financial services industry, including commercial lending, retail branch banking, and investment banking.

As Chief Customer Experience Officer and a member of executive management since 2013, Jesse is responsible for the retail network, Pioneer's financial services division, mortgage origination, and community outreach. He describes himself as a "very hands-on executive," spending a great deal of his time with the frontline individuals, the folks who have first-hand interactions with our customers. He enjoys bringing the Bank's strategic vision to the individuals ultimately responsible for delivering that vision to the public. He lists the highlights of his banking career as those moments when his team members' accomplishments exceeded their expectations. Those moments continue to motivate him to give his all each and every day. Jesse received a bachelor's degree in industrial management and human resource management from the University of Akron.

Jesse volunteers for Junior Achievement, local church events, and the Schenectady City Mission. He is very involved in his children's school life through volunteering, coaching, and chaperoning field trips. Jesse lives in Eagle Bridge, NY, with his wife Amanda, four kids, two dogs and too many cats. He likes to spend time with his family, loves the outdoors, and can never get enough football (either watching his boys or the Dallas Cowboys).
Joseph A. Fleming
Executive Vice President and Chief Lending Officer
Joe began his career with Pioneer Bank as a Management Trainee in 1985. He moved on to Key Bank N.A. and then went on to Bombardier Capital Inc. in Colchester, Vermont. He resumed his career with Pioneer as the Commercial Credit Manager in 2002. Joe then joined the executive management team in his current role.

Joe oversees Lending and Credit. He is responsible for Bank-wide credit quality, management of the commercial lending team, residential and consumer lending, collections, and loan operations. Joe works with management and staff to drive loan growth while maintaining strong credit quality.

Joe earned his Bachelor’s in Business Management from Empire State College. He graduated with honors from American Banking Association’s National School of Banking at Fairfield University. Joe resides in Wilton, NY. He is the Board President of Troy Area United Ministries. He holds a board seat on the Pioneer Bank Charitable Foundation.
Susan M. Hollister
Executive Vice President and Chief Human Resources Officer
Susan joined the Pioneer Bank Executive team as EVP, Chief Human Resources Officer in 2016. Prior to joining Pioneer, Susan held the position of Senior HR Manager for First Niagara Bank, Chief Human Resources Officer for Hudson River Bank & Trust Co. and Chief Human Resources Officer for National Savings Bank of Albany.

At Pioneer Bank, Susan is responsible for the development and implementation of a human resource strategy in support of the overall business plan and strategic direction of Pioneer Bank. Susan holds a degree in Business Administration from the State University of New York and a Senior Level Certification through the Society of Human Resources Management. Additionally, Susan Co-Chairs the Pioneer Bank Charitable Foundation and serves on the Board of Directors for the Northeastern New York Chapter of the Cystic Fibrosis Foundation. Susan resides in Kinderhook, with her Husband. They have two grown children.
Patrick J. Hughes
Executive Vice President and Chief Financial Officer
Patrick joined Pioneer Bank in November 2016 as Chief Financial Officer. In that role, Patrick is a member of executive management where his responsibilities include strategic planning, as well as overseeing all financial operations of the Bank and its subsidiaries including asset liability management, financial reporting, accounting, and tax. In addition, he advises the Board of Trustees and management on the Bank’s on-going financial performance, as well as forecasting future operating results.

Patrick comes to Pioneer Bank with considerable industry expertise. He has garnered a professional reputation for developing organizational vision and future growth, as well as reviewing and executing strategic initiatives and best practice approaches to company operations. Prior to joining Pioneer Bank, Patrick spent 20 years with UHY Advisors / UHY LLP, one of the nation’s leading professional services firms, where he was a trusted advisor to a variety of clients in the public and private sectors while specializing in the financial services industry. For the last 10 years with the firm he served as a Managing Director and Partner, during which he oversaw the firm’s National Financial Services practice.

Patrick is a Certified Public Accountant and also holds the Chartered Global Management Accountant designation. He is a member of the American Institute of Certified Public Accountants and New York State Society of Certified Public Accountants. Patrick earned a Bachelor of Science degree in Accounting from the State University of New York, College at Brockport. Among the awards that Patrick has received throughout his career, one of the most memorable achievements was being named one of the region’s rising stars with the “40 Under 40” award from the Albany Business Review.

Patrick is actively involved in the community and currently serves on a number of local boards including Vanderheyden Hall and Siena College. Patrick is a lifelong Capital Region resident and resides in Brunswick. He enjoys spending time with his kids, biking, and the outdoors.
Laura A. Mazzara
Executive Vice President and Chief Risk Officer
Laura began her career with Pioneer Bank as a staff accountant in 1987. She later relocated to Boston, where she pursued Investment Accounting with the Federal Home Loan Bank. After several years there, Laura returned to settle in the Capital Region. She resumed her career with Pioneer, working first in the Finance Department before accepting a position as the Director of Internal Audit. Laura managed the Internal Audit function for several years, eventually serving as Vice President and Senior Auditor. Following her tenure with Internal Audit, she joined the executive management team where she currently serves as the Chief Risk Officer.

Laura oversees Compliance, Fraud and Anti-Money Laundering, Information Security, and Internal Audit. She is responsible for the implementation, development, and ongoing oversight of the bank's Enterprise Risk Management Program. Laura works with management and staff to identify, measure and monitor areas of greatest risk, and to limit exposure through effective controls and appropriate oversight. She chairs the ERM (Enterprise Risk Management) Committee, and actively participates in several other management and board level committees. She reports to the Board of Trustees regularly on the status of significant risk related issues and overall exposure bank wide. Laura also serves as liaison to the FDIC and the New York State Department of Financial Services, facilitating the completion of regulatory examinations.

Laura earned a Bachelor's degree in Accounting from Siena College, and later completed graduate studies with the National School of Banking at Fairfield University, from which she graduated in 2005. A long time Rensselaer County resident, Laura lives with her husband in Averill Park. She is a former board member of ROUSE, Inc. and the Averill Park Education Foundation, and currently holds a board seat on the Pioneer Bank Charitable Foundation and Make-A-Wish, Northeast New York.

Board of Directors

Thomas L. Amell
Director and President and Chief Executive Officer
After graduating from Siena College in 1989, Tom accepted a position at a local bank, beginning what would become a very successful career in banking. Tom has worked in different areas of banking including retail and commercial, sales management and executive leadership. He began at the Bank in August 2012. As President and CEO, Tom's primary role is to provide executive level leadership to the team by helping to develop strategy, motivate employees and to remove barriers so people can be successful. He is passionate about building an organization that is centered on employee engagement and customer loyalty.

Among the many awards Tom has achieved throughout his career, the ones that stand out for him include the Albany Business Review's "40 Under 40", the AMA of NY Capital Region Chapter’s “Marketer of Excellence”, Hudson Valley Community College's "Otto V. Guenther Career Achievement Award", the Big Brothers'/Big Sisters' "Spirits of September Honoree", the 2015 Champion for Children Award from Northern Rivers and the 2018 Legacy Award from the Northeast Kidney Foundation.

Tom is currently a member of the 50 Group, the Chair of CEG, Trustee of Siena College Board of Trustees, Chair of the Independent Bankers Association of New York and a Board of Director of the New York State Bankers Association.

Tom earned a BS in business administration at Siena College and a master's degree from SUNY Albany in 1992. He resides in Ballston Lake with his wife, Chris, and son, Jake, and enjoys skiing, golfing and spending time with friends and family.
Eileen C. Bagnoli
Director
Eileen C. Bagnoli has served in various capacities with Pioneer Bank since 1972 until her retirement with Pioneer Bank in June 2013 after a 41-year career. During her tenure, Ms. Bagnoli held positions at Pioneer Bank in retail branch management, marketing, human resources and operations, and served as Chief Executive Officer from June 2010 until June 2013 and as Executive Vice President and Chief Operating Officer from 2003 until June 2010. Ms. Bagnoli was actively involved in the New York Bankers Association as well as the Independent Bankers Association of New York State. She served as a director and past board chair of the Commission on Economic Opportunity and the New York State Higher Education Services Corporation Board and additionally served for over 22 years on the board of the Helping Hands School. In 2008, she was honored for her distinguished career with the "Women of Excellence" award by the Albany-Colonie Regional Chamber of Commerce and in 2010 was the recipient of the Capital District Business Review's Women in Business Outstanding Executive award. Ms. Bagnoli currently serves on the board of WMHT Educational Telecommunications. Ms. Bagnoli’s extensive experience in the local banking industry and involvement in business and civic organizations in the communities in which we serve affords the board valuable insight regarding our business and operations.
Donald E. Fane
Director
Donald E. Fane is the President of Callanan Industries, Inc., a leading supplier of asphaltic concrete, aggregates, ready mix concrete and construction services in New York State. Prior to being named President in 2014, Mr. Fane held the position of Executive Vice President at Callanan. He also serves as President of Clemente Latham Concrete. Mr. Fane is involved in and serves on various local boards including Hudson Valley Community College and the Lansingburgh Boys & Girls Club. He formerly served on the board of Seton Health Foundation, the Historic Troy 20/20 Group and the Troy Savings Bank Music Hall. He is the former Commissioner of the Spiegleltown Fire Company. In 1999, Mr. Fane was bestowed with the "Uncle Sam Citizen of the Year" Award, in 2003 the Troy Police Benevolent Association's "Gold Shield Award" and in 2006 the Rensselaer County Boy Scout's “Good Scout Award.” Mr. Fane’s career as a business executive provides the board with knowledge of the challenges facing business in our market area. Further, Mr. Fane, both through his business and as an active member of the community, is knowledgeable of our local customer environment.
Shaun P. Mahoney
Director
Shaun Mahoney is the Founder and Chief Executive Officer of the Mahoney Performance Institute, which he began in 2009. As founder of the Mahoney Performance Institute, Mr. Mahoney has developed a continuum of leadership development programs from personal leadership for employees to rising managers through senior management. There are over 450 alumni of his leadership programs in the Capital Region. He has also served in a number of management and executive roles at private and public companies such as The Chase Manhattan Bank, Equifax, and Housecall Medical Resources. Mr. Mahoney is a board member for the Center of Economic Growth, Chairman of NextRidge Inc., a member of the Albany 50 Group and the former Chairman of the Dean’s Advisory Council for the Siena College School of Business. Mr. Mahoney’s skills in leadership development and knowledge of the local community will assist Pioneer Bancorp, Inc. as we transition to a public company.
James Keel Reed
Director
Dr. James K. Reed is President and Chief Executive Officer of St. Peter’s Health Partners. Dr. Reed became President and Chief Executive Officer upon the merger of Northeast Health, Seton Health and St. Peter’s Health Care Services. As President and Chief Executive Officer, Dr. Reed oversees the management and growth of the region’s largest and most comprehensive not-for-profit network of high-quality, advanced medical care, primary care, rehabilitation and senior services. Dr. Reed has also held a number of high level finance positions, including Director of Corporate Finance at International Paper Company, and Director of Acquisitions and Divestitures at Union Pacific Corporation. He then went on to become the Chief Medical Officer of Northeast Health, before becoming President and Chief Executive Officer of St. Peter’s Health Partners. Dr. Reed is also a board officer of the Medical Liability Mutual Insurance Company (MLMIC), board and Executive Committee member of the CEG, and board member of HealthNow New York Inc., and Capital Region Chamber of Commerce. Dr. Reed has a proven record of success in managing large and complex organizations and has a special understanding of the health care and technology sectors.
Edward C. Reinfurt
Director
Edward Reinfurt was the Director of the Empire State Development Division of Science, Technology and Innovation (NYSTAR), retiring from this position in February 2014. Prior to his appointment at NYSTAR, Mr. Reinfurt was Vice President of The Business Council of New York State for 27 years. He also served in the capacity of Director of Government Affairs for both the Carrier Corporation and Associated Industries of New York State. During his career, Mr. Reinfurt has spent considerable time on a wide variety of public policy issues. He was a member of the New York State Department of Health's Committee on Public Health Priorities, the Governor's Task Force to Restructure Employment, Health and Social Services, and the Accountability Team of the Labor and Education Department's joint committee reviewing the New York State's Workforce Development System. Mr. Reinfurt also served as past chair and board member of Northeast Health, Inc. and currently serves as Vice Chairman of "Kids Count" in Watervliet. Mr. Reinfurt’s strong government affairs experience and leadership skills are an invaluable asset to the board of directors.
Madeline Taylor
Chairman of the Board
Madeline Taylor is a consultant to the Association Management Division of Capital Hill Management Services where she is involved in Business Development and Client Relations. Prior to this, Ms. Taylor spent 17 years with the Albany-Colonie Regional Chamber of Commerce where she served in various executive level positions, the last seven years of which were as President and Chief Executive Officer of the Chamber. During her tenure as Chamber President, Ms. Taylor was credited with spearheading the "Tech Valley" initiative of the Capital Region and became a founding member of the Tech Valley Chamber Coalition. Ms. Taylor has served on the boards of the New York State Economic Development Council, the Empire State Certified Development Corporation, the Albany Academy for Girls, Albany Memorial and Samaritan Hospitals and as a member of the President's Council of Russell Sage College. Ms. Taylor was also appointed by former New York Governor George Pataki to serve on the Board of the Harriman Campus Development Corp. Ms. Taylor has been the recipient of several awards, including being named one of the "100 Women of Excellence" by the Women's Business Council of the Albany-Colonie Chamber, the Marketer of the Year by the American Marketing Association, Distinguished Leadership Award by the National Association for Community Leadership and was featured as a "Woman in the News" by the Women's Press Club of New York State. Ms. Taylor’s business and public policy experience, community service and strong knowledge of the business climate of the New York Capital Region brings extensive insight into the customers who live in our market area and economic developments affecting our market area.

External Link Disclaimer

Pioneer Bank has no control over information at any site hyperlinked to or from this Site. Pioneer Bank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Pioneer Bank of any information in any hyperlinked site. In no event shall Pioneer Bank be responsible for your use of a hyperlinked site.

If you "Continue", the link will attempt to open a new window. If it is unable to, the link will open in the current window.

Continue ×